We are looking for you.
Masori is a Berlin based young company for products around Autohifi, Homehifi and speaker parts. We source our assortment worldwide and store it directly in Germany. We operate a warehouse, an office in Berlin and an online store. We serve internet platforms, like eBay and co, where meanwhile over 2000 products can be found. In addition, we operate as a wholesaler nationally and supply audio retailers in Germany. Masori sees itself as a company that loves to break new ground, to question processes, to operate internationally and to lead a flexible, young team in a startup mentality.
Customer Service Agent / Webshop Manager
- B2C product consulting, order taking, complaint handling, quotation preparation for inquiries via mail, social media and phone.
- First:r contact:in the communication of our business customers.
- Expansion of the B2B network.
- Support of the social media & marketing team.
- Portfolio expansion and article/data maintenance in the webshop, as well as their platforms.
- Great affinity to the car hifi segment and consumer electronics.
- Assertive, strong organizational and communication personality and "uncompromising" customer orientation.
- Excellent German language skills and good English language skills.
- Experience in customer service and support (B2C/B2B).
WHAT WE OFFER YOU:
- Permanent position directly with us in Berlin with a permanent employment contract.
- Flexible working hours as well as considerate and timely duty scheduling, no weekend shifts
- A young, modern team.
- Responsibility from day one with strong growth prospects.
- Creative opportunities and freedom for self-development
- Attractive salary with participation in growth.
- Possibility of a partial home office workstation
We are looking forward to receiving your application, including your CV, at: firstname.lastname@example.org.