Shipping

We send worldwide. You can find the shipping costs incurred below.

(1) Within Germany:
For free From a gross betting area of ​​€ 50.00
With a gross betting area of ​​€ 0.00-49.99: flat rate € 4.99 (incl. VAT)

(2) Remaining European Union
For freeFrom a gross betting area of ​​€ 50.00
With a gross betting area of ​​€ 0.00-49.99: flat rate € 4.99 (incl. VAT)

(3) Remaining Europe
With a gross betting area of ​​€ 0.00-49.99: flat rate € 14.99 (incl. VAT)
From a gross betting area of ​​€ 50.00: flat rate of € 19.99 (including VAT)

(4) Remaining world
With a gross betting area of ​​€ 0.00-299.99: flat rate of € 59.99 (incl. VAT)
From a gross betting area of ​​€ 300.00: flat rate € 79.99 (including VAT)

(5) Australia, New Zealand
With a shipping weight of 0-30kg: flat rate € 149.99 (including VAT)

(6) Reunion & Oceania
These regions are excluded from shipping. If shipping is interested, please quit customer service for a shipping offer.

(7) Customs and import taxes
In the case of deliveries to countries outside the European Union, there may be additional costs that we are not responsible and that you have to bear. This includes, for example, costs for the transmission of money by credit institutions (e.g. transfer fees, exchange rate fees) or import tax taxes or taxes (e.g. tariffs). You can find more information, for example here and for import sales tax here, especially for Switzerland here.

(8) VAT reimbursement for exports

Please note that we are not legally obliged to reimburse the German VAT when presenting an export certificate (see here). For this reason, we cannot take into account corresponding applications for VAT reimbursement.

(3) Shipping takes place via DHL or a freight forwarder when a package exceeds the weight of 31.5kg, or the maximum dimensions of the DHL are exceeded.

(4) In individual cases, due to technical problems, delivery can occur that the delivery is carried out by a shipping service provider other than the selected shipping service provider.

(5) If available, you will receive a link or a number for shipping tracking after sending the goods.

The deadline for the delivery begins to run in advance in advance in advance after the payment order is issued to the transferring credit institution or for other payment methods on the day after the contract is concluded and ends with the expiry of the last day of the period.

If the last day of the deadline falls on a Sunday or a general holiday recognized at the delivery location, the next working day will take the place of such a day.

We offer the following payment options for all deliveries:

1st in advance by bank transfer
2nd credit card
3. Paypal
4. Clarna Sofortüberweisung /Instant Shopping (Express Checkout)
5. Clarna in installment purchase / invoice purchase / direct debit
6. AMAZON PAY
7. Google Pay
8.aple pay

The prices specified contain the statutory sales tax and other price components. In addition, there are any shipping costs for shipments with the goal outside of Germany. The respective delivery costs intended for your country can be found in the following overview of the shipping information. In the upper part of this page.

The consumer has the possibility of payment in advance, Klarna instant payment, Klarna invoice payment, Klarna financing, Klarna direct debit, etc. by Klarna Express Checkout, PayPal, PayPal Express Checkout, Klarna Express Checkout, AmazonPay and Credit Card (Visa, MasterCard, American Express).

(1) prepayment

When selecting the payment method in advance, we give you our bank details in the purchase process when choosing this payment method, as well as on the invoice in the order confirmation and deliver the goods after receipt of payment. Transfer us to conveniently transfer the invoice amount to our bank account within 14 days.

TheBank connection is: 

• Payer: Masori
• IBAN: DE7610040000033246701
• BIC: Cobadeffxxx
• Use purpose: invoice number

ForPayments from theAbroad: 
• Payer: Masori
• Name of the bank: Commerzbank
• Road and house number of bank: Lützowplatz 4
• Postcode and place of the bank: 10785 Berlin
• Land: Germany
• IBAN: DE7610040000033246701
• BIC: Cobadeffxxx
• Use purpose: invoice number

(2) Credit card

Pay conveniently by credit card. We accept the following credit cards: Visa, Master Card, American Express. The payment transaction will be carried out by your credit card company immediately after confirmation of the payment instructions and after your legitimation as a legal card holder and your card is burdened.

(3) PayPal, PayPal Express

In the order process, you will be forwarded to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, legitimize your access data and confirm the payment instructions to us. After submitting the order in the shop, we request PayPal to initiate the payment transaction. You can get further information from the ordering process. The payment transaction is carried out automatically by PayPal immediately afterwards.

(4) Klarna Sofortüberweisung /Instant Shopping (Express Checkout)

After submitting the order, you will be forwarded to the website of the online provider Klarna. In order to be able to pay the invoice amount via Klarna Sofort transfer, you must have an online banking account with PIN/TAN procedure that is activated for participation to Klarna. You can get further information from the ordering process. The payment transaction is carried out immediately afterwards by Klarna and your account is burdened.

(5) Klarna in installment purchase / invoice purchase / direct debit

In collaboration with Klarna Bank (publ), Sveafen 46, 111 34 Stockholm, Sweden, we offer the following payment options. Payment is made to Klarna:

• Invoice: The payment period is 14 days from sending the goods. You can find the invoice conditions for deliveries to Germany here and for deliveries to Austria here.

• Incitional purchase: With the financing service from Klarna you can flexibly pay your purchase in monthly rates of at least 1/24 of the total amount (at least 6.95 EUR) or under the conditions otherwise specified in the cash register. The payment payment is due at the end of the month after a monthly bill by Klarna. Further information on the purchase purchase including the general terms and conditions and the European standard information for consumer loans can be found here.

• Direct debit: The debit takes place after the goods are sent. You will be informed of the time by email. (Please only list payment methods here that you also offer.)

The use of the payment methods invoice, purchase purchase and direct debit requires a positive credit check. In this respect, we forward your data as part of the purchase and handling of the purchase contract to Klarna for the purpose of address and credit check. Please understand that we can only offer you the number types that are permitted due to the results of the credit check. Further information and KLEISHNAS Use conditions for Germany can be found here,
and for Austria here.

General information about Klarna can be found here: www.klarna.com. Your personal information will be dealt with by Klarna in accordance with the applicable data protection regulations and in accordance with the information in Klarne's data protection provision Germany/ Austria. offer and perform only those types of payment that are also offered by them.)

(6) AmazonPay

When selecting the payment method "Amazon Payments", payment processing is made via the payment service provider Amazon Payments Europe S.C.A., 5 Rue Plaetis, L-2338 Luxembourg (hereinafter: "Amazon"), under the validity of the Amazon Payments European Use agreement, here. If the customer selects as a payment method as part of the online ordering process "Amazon Payment", he also gives a payment order to Amazon by clicking the button that concludes the ordering process. In this case, the seller already explains the acceptance of the customer's offer at the time when the customer triggers the payment process by clicking the button that concludes the order process.

(7) You can also pay for Google Pay about the shopping cart or the quick checkout on the product page via Google Pay. If the payment method "Google Pay" is selected, payment processing is carried out via the payment service provider Google LLC, as well as the Google Payment Corp. ("GPC") (hereinafter: "Google Payments"), to which we will pass on your information given as part of the ordering process in addition to the information about your order in accordance with Art. 6 Para. 1 lit. b GDPR. The provider of the service is Google LLC, 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. Your data is passed on exclusively for the purpose of payment processing with the payment service provider Google Payments and only insofar as it is necessary.

If you choose Google Pay for payment, Google Pay sends your credit card data encrypted to LogPay via a virtual card number. LogPay does not receive any further personal data. Your payment is handled by LogPay in accordance with the principles shown under (1). The legal basis for processing in connection with Google Pay is Art. 6 Para. 1 S. 1 lit. f GDPR. We have a legitimate interest in offering you extended payment options and outsourcing the processing of payments.

You can find more information on how Google Pay works and data processing here.

(8) ApplePay

You can also pay via Apple Pay via the shopping cart or the quick checkout on the product page. The provider of the service is Apple Inc., 1 Apple Park Way, Cupertino, CA 95014, USA. When paying using Apple Pay, Apple Pay transmits your credit card data to logPay via a device account number. LogPay does not receive any further personal data. Your payment is handled by LogPay in accordance with the principles shown under (1). The legal basis for processing in connection with Apple Pay is Art. 6 Para. 1 S. 1 lit. f GDPR. We have a legitimate interest in offering you extended payment options and outsourcing payments. hereandhere.

When buying via the payment methods: In advance and PayPal, for selected products, a discount of 5% is automatically granted to the respective goods value.

Vouchers and discount codes/coupons cannot be combined with each other or with each other. The system only allows a voucher code. The automatic discount "5% discount" already counts as a voucher code. If only some products in the shopping cart are discounted with "5% discount", another voucher code can be found for the other products via our customer service at info@masori.de be set up if the products are not generally excluded from this.

The seller reserves the right to check the authorization of the use individually per order. He is not obliged to accept the discount.

Please confirm the customer service beforehand before the goods are returned. The return can then be returned to the following address. Please add the completed to the package Masori return form In addition, so that we can quickly assign them. Please make sure that the goods are in a sellable condition, in original packaging, without damage.

Return address

• Masori
• Kliestwer Weg 10a
• 15234 Frankfurt or
• Germany

For service cases, please pack your product securely for shipping and add the filled out to the package Masori service form In addition.