Returns | Speaker & Amplifier Service
Always Here for You
Would you like to return or exchange an item? No problem! As a consumer, you have the statutory right of withdrawal. For returns due to withdrawal, please note the following Include a copy of the invoice or order confirmation in the package so that we can quickly assign it. Please ensure that the goods are in a saleable condition, in the original packaging, and undamaged; otherwise, a depreciation fee may be charged as compensation.
- Return
- Service check
- Return
- Service check
Return address | All service cases
For a return registration, please include the completed Masori return form in the package so we can process it quickly. Please make sure that for a return, the goods are in a saleable condition, in their original packaging, and undamaged, and send the package to the following address.
If you are returning a defective device, please use the completed Masori service form.
- Masori
- Kliestower Weg 10a
- 15234 Frankfurt (Oder)
- Germany
Amplifier | DSP | Electronics Testing - Out of Warranty
Please add the completed form to the packageMasori Service Formadd this so that we can quickly assign it and send the package to the following address.
- Masori | First Class Audio Service
- Pfalzdorfer Straße 33a
- 47574 Goch
- Germany
