Masori Service

Returns | Loudspeaker & Amplifier Service

masori returns and service

Always there for you

Would you like to return or exchange an item? No problem! Enclose a copy of the invoice or order confirmation with the parcel so that we can allocate it quickly. Make sure that the goods are in a saleable condition, in their original packaging, without damage, otherwise a loss in value may be charged to compensate.

Return address | Speakers - Service

To register a return, please enclose the completed Masori Masori returns form so that we can allocate them quickly. Please make sure that the goods are in a saleable condition, in original packaging, without damage and send the package to the following address. If it is a loudspeaker or subwoofer, please use the completed Masori service form.

  • Masori
  • Kliestower Weg 10a
  • 15234 Frankfurt (Oder)
  • Germany

Amplifier | DSP | Electronics - Testing

Please enclose the completed Masori service form so that we can assign them quickly and send the package to the following address.

  • Masori
  • First Class Audio Service
  • Pfalzdorfer Street 33a
  • 47574 Goch
  • Germany

Do you have another request?

For questions about service matters, please contact customer service on the help page or via [email protected] is available.