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All orders are shipped insured with us.

The stated delivery time refers to a delivery to Germany.

We ship exclusively by DHL or UPS. For particularly large deliveries, a freight forwarder will be commissioned.

All orders by DHL are shipped climate neutral with us!

Usual delivery times to other countries are:

Europe: 5-7 business days

Worldwide: 2-4 weeks

International shipments outside the EU are subject to taxes and customs duties upon arrival of the goods. You can calculate the amount here: https://www.easyship.com/duties-and-taxes-calculator/germany

Expert Support

Do you have any questions about the item, can't find some information, or wonder if it is compatible with your project? Write us a message at info@masori.de or visit our help pageand we will be happy to plan your project with you!

Payment methods

You can pay with the following payment methods:

Prepayment by bank transfer: At the end of your order you will be informed about our bank details and you can transfer the amount to the following bank account. After receipt of payment your order will be processed on the same day.

The bank details are:

Payee: Masori

IBAN: DE06100400000333246700

BIC: COBADEFFXXX

Reason for payment: Your order number (4 digits)

Credit card

We accept the following credit cards: Visa, Master-card, American Express. The payment transaction will be carried out by your credit card company immediately after confirmation of the payment instruction and after your legitimation as a legitimate cardholder, and your card will be charged. The order will then be processed immediately thereafter.

Paypal

In the order process you will be redirected to the website of the online provider PayPal. To pay the invoice amount via PayPal, you must be registered there or register first, legitimize with your access data and confirm the payment instruction to us. The order will be processed immediately.

Klarna instant bank transfer

In order to pay the invoice amount via Klarna Sofort Überweisung, you must have an online banking account with PIN/TAN procedure activated for participation in Klarna Überweisung, legitimize yourself accordingly and confirm the payment instruction to us. The order will be processed immediately.

Klarna installment purchase

With the financing service of Klarna you can pay your purchase flexibly in monthly installments. There are no additional costs. The installment purchase is always interest-free for you. A credit check is carried out. You can choose between a term of 12-36 months, which will then be collected monthly from your bank account. The order is processed immediately.

Purchase on account

The payment term is 14 days from the date of shipment of the goods. The order will be processed immediately.

AmazonPay

If you choose the payment method "Amazon Payments", the payment will be processed via the payment service provider Amazon Payments. You need an Amazon account, where your payment details are already stored. The payment then runs as under Amazon.de. The order will be processed immediately.

Google Pay

If you choose Google Pay for the payment, your credit card deposited with Google Pay will be charged. The order will be processed immediately.

Apple Pay

If you choose Apple Pay for the payment, your credit card deposited with Apple Pay will be charged. The order will be processed immediately.

Scalapay

Payment in 3 installments without interest and without credit check. For orders up to 1500€. Your credit card is required. Scalapay is available for a delivery address to the following countries: Italy, Germany, France, Spain, Portugal, Austria, Belgium, Netherlands, Sweden. The order will be processed immediately.

Do you have any questions about our assortment? Here you will find frequently asked questions and answers.