Shipping and payment information

1. shipping costs

(1.1) Within Germany, the delivery, from 50€ value of goods, free of charge! For a total order value of 0.00-49.99 €, we charge shipping costs in the amount of 4.99 €.

(1.2) Any shipping costs to other countries will be displayed during the order process before the binding order is placed.

These are flat rate for packages in the European Union and a total order value of 0.00-199.99 €: 9,99€. From a total order value of 200€ the shipping is free of charge.

For parcels to Switzerland and worldwide and a total order value of 200€ or more, the shipping fee is: 39,99€. Under 200€ total order value there is no shipping.

(1.3) Please note that in the case of cross-border deliveries, further taxes and/or duties may be incurred, for example in the form of customs duties, which are to be borne by you.

We advise you to combine several items in one order. We cannot combine two different orders and shipping charges will be calculated separately for each order. The goods will always be shipped via the transport service provider, insured up to 500€. A higher insurance amount is possible after prior contact with our customer service for an additional charge.

The shipping packages are wide cut and your goods will be well protected.

2. climate neutral shipping

All parcels up to 31.5kg are usually shipped via DHL using GOGREEN which we support the MISSION 2050 and thus contribute to saving the climate.

DHL GoGreen

Sending parcels inevitably produces greenhouse gas emissions.
With GOGREEN you can neutralize these emissions. The compensation takes place through internationally recognized climate protection projects.

3. shipping information

(1.1) The delivery of your order will take place, if the goods are in stock, within 3 days after receipt of payment. Deviating delivery times, for packages within Germany, are shown on the product pages.

(1.2) The delivery time in the EU is a maximum of 7 working days in addition to the delivery times shown on the product pages. Worldwide a maximum of 15 working days to the national border plus customs clearance.

(1.3) The shipment is carried out via Deutsche Post, DPD, DHL, Hermes or UPS.

(1.4) In individual cases, due to technical problems, delivery may be made via a shipping service provider other than the one selected.

(1.5) If available, you will receive a link or a number for tracking the shipment after the goods have been shipped.

(4) Payment information (prices, payment, due date)

(1) The stated prices include the statutory sales tax and other price components. In addition, there are possible shipping costs for shipments with the destination outside Germany. The respective delivery costs for your country can be found in the following overview of shipping information in the upper part of this page.

(2) The consumer has the option of payment in advance, Klarna instant payment, Klarna invoice payment, Klarna financing, Klarna direct debit and others by Klarna Express Checkout, PayPal, Paypal Express Checkout, Klarna Express Checkout, AmazonPay and credit card (Visa, Mastercard, American Express).

(2.1) Prepayment

If you select the payment method prepayment, we will give you our bank details in the purchase process when choosing this payment method and deliver the goods after receipt of payment.

The bank details are:

Payee: Masori

IBAN: DE06100400000333246700

BIC: COBADEFFXXX

(2.2) PayPal, PayPal Express

During the order process you will be redirected to the website of the online provider PayPal. In order to be able to pay the invoice amount via PayPal, you must be registered there or register first, legitimize yourself with your access data and confirm the payment instruction to us. After submitting the order in the shop, we request PayPal to initiate the payment transaction. You will receive further instructions during the ordering process.
The payment transaction is automatically carried out by PayPal immediately afterwards.

(2.3) Klarna Sofortüberweisung / Instant Shopping (Express Checkout)

After placing the order you will be redirected to the website of the online provider Klarna. In order to be able to pay the invoice amount via Klarna Sofort Überweisung, you must have an online banking account with PIN/TAN procedure that has been activated for participation in Klarna Überweisung, identify yourself accordingly and confirm the payment instruction to us. You will receive further instructions during the order process. The payment transaction will be carried out immediately afterwards by Klarna and your account will be debited.

(2.4) Klarna hire purchase / purchase on account / direct debit

The mediation takes place via the financing partner: Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden. In cooperation with the online service provider Klarna we offer you the possibility of 0% instalment purchase for terms of 6, 12, 24 months. With the installment purchase option with flaxible terms, the interest amounts listed below arise. In addition, we offer the Klarna Lastschrtiftverfahren and the invoice purchase with a later payment date. Prerequisite is a successful address and credit check by Klarna. For the payment processing - in addition to our terms and conditions - the terms and conditions and the privacy policy of Klarna apply. In the installment purchase may incur additional costs by payment service provider Klarna, in the form of interest. Fees of Masori are not raised thereby. Further information and the complete terms and conditions of Klarna installment purchase, direct debit and purchase on account can be found here.

With Klarna hire purchase we offer you the possibility to pay your purchase at 0% effective annual interest in fixed terms (6, 12, 24 months). Klarna will send you an installment purchase information. However, you can also pay in your individual installments with different monthly installments. In that case Klarna charges variable debit interest of 11.95% and a fixed monthly amount of 0.45 €. The APR can be lower or higher and depends on the amount of credit you are granted by Klarna.

(2.5) Credit card

The payment transaction will be carried out byyour credit card company immediately after confirmation of the payment instruction and after your legitimation as a legitimate cardholder and your card will be charged.

(2.6) AmazonPay

If the payment method "Amazon Payments" is selected, the payment will be processed via the payment service provider Amazon Payments Europe s.c.a., 5 Rue Plaetis, L-2338 Luxembourg (hereinafter: "Amazon"), subject to the Amazon Payments Europe User Agreement, which can be viewed at https://payments.amazon.de/help/201751590. If the customer selects "Amazon Payments" as the payment method during the online ordering process, he also issues a payment order to Amazon by clicking the button that concludes the ordering process. In this case, the seller already declares acceptance of the customer's offer at the time when the customer triggers the payment process by clicking the button that concludes the ordering process.

(2.7) GooglePay

Via the shopping cart or the quick checkout on the product page, you can also pay via Google Pay. If you select the payment method "GooglePay", the payment is processed via the payment service provider Google LLC, as well as Google Payment Corp. ("GPC") (hereinafter: "Google Payments"), to whom we pass on the information you provided during the ordering process, together with information about your order, in accordance with Art. 6 (1) lit. b DSGVO. The provider of the service is Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Your data will only be passed on for the purpose of payment processing with the payment service provider Google Payments and only insofar as it is necessary for this purpose.

If you choose Google Pay for payment, Google Pay transmits your credit card data encrypted via a virtual card number to LogPay. LogPay does not receive any other personal data. The processing of your payment by LogPay is carried out in accordance with the principles outlined in (1). The legal basis for processing in connection with Google Pay is Art. 6 (1) p. 1 lit. f DSGVO. We have a legitimate interest in offering you extended payment options and outsourcing the processing of payments.

For more information on how Google Pay works and how Google Pay processes data, please visit https://pay.google.com/intl/de_de/about/ and https://payments.google.com/files/privacy/new_privacy/privacyno.

(2.8) ApplePay

You can also pay via Apple Pay via the shopping cart or the quick checkout on the product page. The provider of the service is Apple Inc, 1 Apple Park Way, Cupertino, CA 95014, USA. When paying via Apple Pay, Apple Pay transmits your credit card data to LogPay in encrypted form via a device account number. LogPay does not receive any other personal data. The processing of your payment by LogPay is carried out in accordance with the principles outlined in (1). The legal basis for processing in connection with Apple Pay is Art. 6 (1) p. 1 lit. f DSGVO. We have a legitimate interest in offering you extended payment options and outsourcing the processing of payments.
For more information on how Apple Pay works and how Apple Pay processes your data, please visit https://support.apple.com/de-de/HT201469 and https://support.apple.com/de-de/HT203027.

(3) If the consumer has chosen payment in advance, he undertakes to pay the purchase price immediately after conclusion of the contract.

(4) Discount

When purchasing via the payment methods: prepayment and Paypal, a discount of 5% on the respective value of goods is automatically granted.

Vouchers and discount codes/coupons cannot be combined with each other or with each other. The system only allows one voucher code. The automatic discount "5% discount" already counts as a voucher code. If only some products in the shopping cart are discounted with "5% discount", another coupon code can be set up for the other products via our customer service at info@masori.de or WhatsApp: 016099277619, as long as the products are not generally excluded from this.

The seller reserves the right to check the eligibility of the use individually per order. He is not obliged to accept the discount.

Individual products and brands are generally excluded from all voucher and discount promotions with codes/coupons . These include the manufacturers: Optima Batteries, SMD, Tang Band, STEG, SIP.